Email Us

Send us a message and we'll get back to you within 24 hours.

support@wrplus.com

Getting Started

New to Water Reminder+? The app guides you through setup in under a minute.

View Features

Report a Bug

Found something not working right? Let us know so we can fix it.

Report Issue

Frequently Asked Questions

How is my daily water goal calculated?

Your goal is calculated based on your weight, age, biological sex, and activity level using established hydration science. You can view and adjust it anytime in Settings.

How do reminders work?

In Fixed mode, reminders fire at consistent intervals between your wake and sleep times. In Smart mode, the app adapts reminder frequency based on your activity, caffeine intake, and how close you are to your daily goal.

Does the Apple Watch app work independently?

Yes. You can log water directly from your Apple Watch. Your data syncs with your iPhone automatically when both devices are available.

Why does the app need Health data access?

Water Reminder+ reads your activity data (steps, workouts, active energy) to provide smarter hydration recommendations. It also writes your water intake to Apple Health so it appears in your health dashboard. We never share your data.

What is caffeine tracking?

Caffeine is a mild diuretic, meaning it can increase fluid loss. When you log coffee, tea, or energy drinks, the app factors in their reduced hydration value and may increase reminder frequency if you've had a lot of caffeine.

How do streaks and achievements work?

Hit 80% or more of your daily water goal to maintain your streak. As you build consistency, you earn XP and unlock achievements like "Week Warrior" and "Consistent Champ."

Is my data stored in the cloud?

No. All your data is stored locally on your device using Apple's SwiftData framework. Nothing is sent to external servers. Your privacy is protected by design.

How do I change my reminder interval?

Go to Settings > Reminders. You can choose between Smart mode (adaptive) or Fixed mode with intervals of 15 minutes to 2 hours.

I'm not receiving notifications. What should I do?

Make sure notifications are enabled in Settings > Reminders, and that Water Reminder+ has notification permission in your iPhone's Settings > Notifications. Also check that your wake/sleep times are set correctly.